My client is a successful retail brand currently looking for an E-commerce Merchandiser/ Assistant (Retail, Website, Online) to join growing team. The e-Commerce team, reporting to the Sales Director, has a team of 4 direct reports and works closely with the Marketing, Creative, Operations, Sales and Finance teams; supported externally by several key third party infrastructure and service partners. Overview The successful candidate is responsible for day to day merchandising of webiste bringing together bi-annual range launches, marketing assets and working with the ecommerce team to deliver sales targets in line with budgets. Key to the success of the role is a sharp eye for detail and briefing developments to enhance the customer journey. The appropriate candidate should have prior working experience in delivering the above, and an interest in developing their knowledge in ecommerce sales. Objectives and duties Day-to-day site upkeep and management Responsibility for day-to-day site appearance of website and associated sub-domains. Work with operations to manage product pricing, availability and merchandising. Ensure stock availability of key lines, activate and deactivate products as appropriate. Collaborate necessary merchandising materials including images, videos, content and product specifications. Appropriately plan customer facing merchandisable space on the website to drive sales in line with promotio
Ecommerce Manager Location – Central London Salary To £40K + Bens A great opportunity has arisen for a fashion / retail experienced Ecommerce Manager to join a growing Premium womenswear Brand in Central London The brand themselves already have a solid loyal clientele and are positioned in some of the worlds most reconised stores however they feel they should be driving more traffic to it’s own website and of course the should drive more sales . They are looking for a sales focussed Ecommerce Manager to do that for them The candidate we are looking for will have a track record bring fashion product to an online audience . Able to drive traffic to the companies website but in addition make sure it’s a brand that is visible across the fashion wide web Technically the successful Ecommerce Manager will be proficient in UX ,Magneto and SEO . Be able happy to upload imagery and product descriptions have full input into the websites constant need to change with the fashion online market We are looking for somebody committed too . The role is very consuming , it needs someone who is very well organised, prepared to work long hours ,cover the websites needs at weekends if required ,can drive sales across our own web site ,knows magneto inside out ( good experience this
We are currently looking for a Buyers Assistant to join our team in the Dunelm furniture category. As Buyer's Assistant you will be providing support and assistance to your Trading team, carrying out essential administrative tasks and supporting the day to day running of the category. Attention to detail is key when checking information such as pricing, product data and website functionality. You will also be responsible for maintaining the product upload process and will be expected to regularly engage with suppliers to complete your tasks. Responsibilities will include: Managing and uploading new products to the website Completing site checks and feeding back problems Researching brand and competitor activity Organise photography and image editing for new range Manage the go live process for new products Communicating with suppliers and liaising with internal content, design and trading teams. Contribute towards website updates and system changes Qualifications: The ideal candidate will have: Proficiency in Excel, vlook-ups etc Commercial awareness and customer focus, with a working knowledge of the retail market and brands Planning and organisational skills, wi
Reporting to the IT Manager, the Web Developer will create, develop and maintain websites and associated applications for MUJI Europe. Duties include writing and editing content; designing webpage layout; determining technical requirements; updating websites; creating back up files and solving code problems. Role and responsibilities - Create website layout/user interface by using HTML editors (i.e. MS Expression Web). - Assist with weekly site updates including; homepages, content pages and banners. - Follow MUJI guidelines to ensure consistency across all assets. - Ensuring assets will be displayed correctly on multiple devices. - Collaborate with the Online and Advertising & Promotions team to create engaging designs for all the online platforms. - Contributing to other team member’s workload as requested. - Other ad-hoc support requests and p
Founded over 20 years ago, this multi-brand retailer has locations throughout the UK & Ireland and continues to be a leader in their product category. They are currently seeking a Digital Assistant to join their team who will have the opportunity to assist both Ecommerce and Marketing departments. The ideal candidate must have Photoshop experience along with some marketing or eCommerce experience. The Role: You will be responsible for delivering excellent and creative copy for the website Auditing the website to ensure that all copy is updated and correct Editing images using Photoshop Working closely with the Buying & Merchandising teams to ensure correct pricing and that products are uploaded to deadlines Testing the website and reporting to the team to ensure a seamless customer journey General admin The Candidate: Proficient in Photoshop Intermediate Excel skills Strong attention to detail Must have at least completed an internship or placement within an Ecommerce or Marketing team to be considered. Creative with a positive attitude The Package: Up to £22,000 depending on experience
We are partnering a high profile luxury retail brand who are looking for a Head of Ecommerce to join their growing digital team based out of their central London head office. This is key hire for the business and the successful applicant will be responsible for developing the ECommerce strategy and the ongoing development of their new ECommerce site for the UK market. This is a newly created position and as such we are looking for professionals with proven experience of leading and developing high performing ECommerce propositions ideally for luxury brands. Duties and experience needed: Responsible for leading all business aspects of Ecommerce and Eretail for the brand in the UK. Customer and service focused Insight and customer behaviour driven with strong analytical as well as technical skills Project management of new services, from concept, creation, scoping through to delivery Responsible for the development and performance of the online business Development and execution of the online marketing activities including management of 3rd party agencies (PPC, SEO, Paid Social) Drive IT projects with Head of IT, contribute to software evolution Lead, develop and grow the Ecommerce team Hands on day-to-day development and performance of the online business Pushing innovations and new ways to drive best in class Ecommerce initiatives Website & E-commerce ope
We are looking for a talented Online Analyst to join our team and support us gaining a deep understanding of our websites, site features, merchandising and how our customers use them. You will conduct deep numerical analysis of user journeys and develop a thorough understanding of the interactions our customers have with all parts the brand websites, globally. You will be pivotal in defining and embedding the specification for the tagging mechanisms in order to enable accurate tracking of key metrics and analysis from our web analytics platforms as well as building reporting templates to allow for agile decision making and feedback to the 360 digital business Responsibilities: •Produce weekly / monthly content, social and website performance reports: KPI dashboards as well as other reports to support all our online content and advertising/sponsorship efforts.s. •Effectively respond to ad-hoc report and analysis requests from other teams as needed. •Proactively develop reports and analysis of site performance including segmentation analysis. Include observations and business context to deliver actionable insights to business leads, no
THE ROLE Responsible for managing the trading of our key departments on External Business channels to ensure the website receives the right product profile, quantity and size ratio to maximise sales, and stock is well represented across the website and online marketing content. WHAT YOU WILL BE DOING Prepare product data and images for our 3rd party websites such as Debenhams, House of Fraser and Tesco Ensure all data is accurate and as rich as possible to give the customer an informed shopping experience Work with the studio team to ensure all images are ready to meet deadlines Check all stock is allocated correctly working with the merchandising team to address any issues Arrange bookings for deliveries into the 3rd party warehouses Monitor new product selections through a step by step process to ensure no delays occur Complete weekly checks of the websites to ensure product has gone live correctly Manage price changes with the 3rd party team to ensure they are live in time for key events Raise any issues with the 3rd party team and ensure fixed quickly Actively seek ways to improve speed to sale for all products Communicate to the wider trade team any upcoming opportunities for content or promotions as notified by the 3rd party team MUST HAVES Be able to complete a high volume o
Ecommerce and Marketing Manager - Retail Brick Lane, Shoreditch, London Competitive salary Our client is a fast growing retailer, famous for unique hand-made jewellery collections, featuring in Vogue magazine and collaborating with designers, galleries and artists from Rob Ryan to the Barbican. Due to their success they now have a role for a marketing and ecommerce specialist to join their growing team. You'll be working closely with the Managing Director in this is broad ranging and varied role, responsible for all digital activity across email and social, managing all technical aspects of the website with external partners and improving customer experience to grow sales through our online channel. Their Ecommerce and Marketing Manager will take responsible for setting the launch and promotion plan across the whole business and driving the team to providing all marketing assets, both online and offline. Key Accountabilities Drive and develop the digital strategy, customer acquisition and retention across all channels. Plan and execute the website promotions strategy and launch calendar in line with the digital strategy and sales targets. Manage all aspects of email marketing. Work with third party developers to ensure that our site is working as effectively as possible and drive the delivery of new projects to improve overall usability and profitability. Keep up to date with best practice and e
Based in the heart of London, our client is a leading retailer, with a vast product range reaching out to an ever expanding customer base, they're constantly coming up with new ways to satisfy their customers. With an E-Commerce business that is increasing year on year, they are seeking an Online Assistant Merchandiser to be the authority on product performance by interrogating the web analytics and sales data providing insights and spotting trends! Key skills and experiences required for this Online Assistant Merchandiser role: Google / Web Analytics experience is ideal. High degree of numeracy and good numerical interpretation. You will be an experienced MS Excel user with the ability to manipulate and summarise large amounts of data. Exceptional attention to detail and organisational skills required. You will be a creative and inno
We have an exciting opportunity for a Site Merchandiser to join our Online Trading team. The Site Merchandiser will have an innate sense of what will appeal to the online buyers - an instinctive ability to visualise products in ways that coincide with the needs of potential customers. Knowing the product extremely well, not just best sellers but also key focus products and categories is extremely important in this role. The same care and attention must be given to the website as a flag ship store’s windows and shop floor layout. Creative flair balanced with a solid understanding of a results-oriented web site. The essence of the role is the ability to digest information and make informed decisions based on various sources and using this to make decisions that lead to site productivity, increased conversion, product engagement, increased basket size and order value. All of this must be presented and taken in to account across all web platforms and countries, including desktop, mobile and tablet. Major responsibilities include but are not limited to: Prepare site for product launches, refreshes and special experiences and act as merchandising lead for site linking strategy and QA Work closely with Creative, Marketing and Design to ensure asset creation for key products to align with brand seasonal strategies. Work closely with the
A very luxurious fragrance brand is seeking an experienced Customer Services Manager with excellent SAGE 50 experience. Processing and tracking orders between the warehouse and customers. B2B but some direct customer queries to resolve via direct contact and the website. Building relationships with distributors, proactively managing order flow and follow this up. General admin with regards to shipping samples to clients, samples of products and sales packs. Managing Couriers and sales channels. You would need to be very motivated, well groomed and presented with a clear speaking voice, as there is phone work. The environment is fast paced. This team will be expanding so there is plenty of scope and progression. This could move towards either more of an operational role or the sales route, depending on the individual. SAGE 50 working knowledge essential!
Retail Store Manager - Richmond Growing company and lot's of room for progression !! Zachary Daniels Retail Recruitment are looking to recruit a dynamic retail Store Manager in Crayford Our client focuses on people, products and culture. This retailer has big plans for growth. The Store Manager is responsible for; - Driving store sales and footfall. - Supporting the Area Management. - Ensuring regional KPI`s are achieved. - Stock control and merchandising. - Ensuring high mystery shop audits. - People management and training. The candidate will be a self motivated, passionate with previous exposure to working in a customer focussed retail environment. You must be prepared to lead your team from the front. The salary is up to £32,000 and is reviewed throughout your career. Zachary Daniels specialises in retail management recruitment. Please click apply today to be considered for the Store Manager role. Visit the Zachary Daniels website for more vacancies.
Company Oliver Brown Salary £18,000 - £20,000 dependent on experience + bonus Location London, Sloane Square Job type Permanent/Full time Start date Immediate At Oliver Brown we have an exciting opportunity for an experienced retail administrator to join our expanding team. This position will be a full time role and the ideal candidate must be super organised and have meticulous attention to detail. The successful candidate will take a highly professional approach to dealing with a busy working environment, demanding customers and managing all administration, as well as some website updates. The candidate must be English speaking, and computer literate. An efficient multi-tasker with the ability to successfully follow operational processes. We are looking for someone who can be completely switched-on to the needs of a busy shop and e-commerce site, and ready to go out of their way to provide an exemplary service to our discerning customers. We need someone who uses personal initiative, works efficiently, and has the ability to prioritise duties with enthusiasm. Main responsibilities: Processing online orders and refunds. Manage all customer service emails. Some website updates using the Magento platform. Delivering exceptional customer service; listening to and understanding customers’ needs.
FITFLOP; where we aim to be BETTER at what we do, all the time, PROUD of our brand, our product, and our interactions and APPRECIATIVE of our opportunities. We're about COMFORT, FASHION AND BIO-MECHANICS, meaning that we can leverage our appeal beyond a narrow demographic, and create shoes for SUPERWOMEN of all ages, and for every occasion. Our core sandal product continues to deliver with closed shoes and ath-leisure accelerating growth as we make comfort COOL. We're looking for a data savvy and product focused Digital Trading Manager to be the driver of our UK and EU sites. It's a busy time for our digital team as we embrace a rather exciting digital transformation so this is a great opportunity to join a fast paced and forward thinking Digital team and be at the forefront of our global growth plans. You'll breath all things ecommerce and get excited by pushing boundaries to put the FitFlop customer at the forefront of our business. In doing so you'll be responsible for trading multiple e-commerce websites, overseeing a small team, ensuring best practise methodology, site optimisation and (without a doubt) an incredible customer experience.
ou will be responsible for the recruitment in the Mango stores in United Kingdom Area and you will promote and participate in different HR projects. Store team & management recruitment for existing and new store openings, managing the end-to-end recruitment process from advertising through to offer. Sourcing candidates through company website, social media, internet jobsites and doing exit interviews for staff retention. We are looking for a highly motivated and hands on individual. You will have a proven in house recruitment background in a fast paced and large scale fashion environment. You are a multi-talented person, with a focus on results and good communication skills. You are a very dynamic and enthusiastic individual and you are passionate about people. A Degree in HR will be a must. Experience recruiting fashion retail profiles will be a plus. MANGO wants YOU to enjoy your job, feel motivated, and develop within the company. We offer career promotion opportunities, training, benefits and salary in accordance with position. If your aspirations match ours, come and be part of our team!
Looking to join a global retailer who values people? Then look no further. We are committed to developing our people, last year we made numerous promotions across the business and raised over £500K through our Monsoon Charity Trust fund raise. We have a strong brand with many talented people in the business along with a loyal customer base who knows our heritage. We put people first and pride ourselves in attracting, developing, retaining and inspiring our talent. This is an exceptional opportunity for a Head of Global E-commerce to lead the Monsoon and Accessorize E-commerce team, reporting to the Chief Customer Officer. With an untapped Global market and a newly created Global platform, you will be leading significant sales growth for our online business. You will oversee E-commerce for two brands, Monsoon and Accessorize with different customer profiles and great potential to engage new and existing customers. We have a huge amount of untapped data, with investment in CMT and a roadmap which will bring a much improved customer experience and frictionless shopping. You will have full responsibility for the Global P&L for E-commerce, with significant EBITDA growth planned. What will you do as Head of Global E-commerce? Develop and drive a multi-channel strategy. Lead an E-commerce team of 20, which includes 2 Trading teams (Accessorize and Monsoon), UX Lead, Digital Marketing, E-Mail Marketing and Analy
Company Oliver Brown Salary £22k - £28k depending on experience + bonus Location London, Sloane Square Job type Permanent/Full time Start date Immediate Oliver Brown is expanding and so is our team... Specialists in classic British tailoring, Oliver Brown is expanding its flagship store and as such, we need a dynamic Sales Assistant to join our team. We are looking for someone bright who can be switched-on to the needs of every single customer, and ready to go out of your way to ensure satisfaction. YOU MUST HAVE A MINIMUM OF 5 YEARS OF FORMAL MENSWEAR EXPERIENCE. You need to have good listening skills and a sharp eye for body-language, plus efficiency, enthusiasm and a whole lot of personal initiative. If you've got it, we promise to do everything to help you to develop it to the full. Looking after customers is only half the story. There are plenty of other things to do such as maintaining day-to-day standards in the shop, picking and packing website orders, putting together press samples, replenishing the stock, taking deliveries and looking after the visual displays. To apply for this role you must have 5 years’ experience in menswear, inc
We are looking for an innovative Creative Web Designer/ Snr Web Designer to join our Head Office Ecommerce Team, based in the heart of Central London, t o support and work closely with the Ecommerce and Marketing teams on producing unique and fresh design executions across all brand channels including Hobbs.co.uk, social media, newsletters, affiliate banners, mobile and apps. Role and Responsibilities: · Work alongside the Head of Brand Identity and Marketing Director to determine the Hobbs online ‘look’ · Ensure designs are consistent across all of our online communications · Work together with the junior web designer, on a weekly basis, to design and produce the Hobbs homepage, all editorial pages, customer emails, data capture forms, site banners, social media graphics and partner campaigns · Develop strong user experience and create wireframes and layouts to illustrate the detail of the customer journey · Continually maintain awareness of customer behaviour to maximise sales online · Creation of specific editorial and merchandised sections to create specifi