Shakespeare's Globe is a unique international resource dedicated to the exploration of Shakespeare's work and the playhouse for which he wrote, through the connected means of performance and education. Together, Globe Theatre, Globe Exhibition & Tour and Globe Education seek to further the experience and international understanding of Shakespeare in performance. The Retail Team aims to provide high levels of service to visitors and staff and to maximise visitor revenue in support of the Globe’s mission and objectives. We are currently seeking for a Stock Controller (E-commerce and Retail) who will be responsible for the day-to-day maintenance and accuracy of the EPoS and E-commerce systems. You will be responsible for keeping our e-commerce store up to date and for ensuring all e-commerce orders, mail orders and wholesale orders get to our customers in good time and ensure our stockrooms are clean, tidy and logical The successful candidate will have experience of managing a busy stock room with constant traffic of inbound/outbound stock, knowledge of using a finance system such as SAP and have excellent numeracy and IT skills. You will be highly organised with an eye for detail, have excellent problem solving skills and the ability to work to deadlines under pressure. Experience of working within the heritage retail industry is highly desirable.
We are looking for an Admin assistant to join a busy e-commerce photography studio. You will be supporting studio manager and the creative team of photographers and stylists to organise daily workflow of a fashion e-commerce photography studio. The Role: - Full time 9am-6pm - starting salary 18k based on experience - sample handling and coordination. - allocation of samples to specific workflow - data entry and data verification - pulling through reports of daily deliveries, workflow and sample allocation - identifying missing data from product samples - communicating with relevant b&m teams and the studio manager Essential Skills: - proficiency in excel and other Microsoft office programs - strong verbal and written communication skills - client facing experience - professional attitude - team player Desired skills and experience: - previous admin experience - previous experience in e-comerce industry or e-commerce studi
My Client a leading Global eCommerce Solution Provider is looking for a Online Merchandiser. 0verview The Online Merchandiser plays a key role in translating client’s merchandising strategies into their online shopping experience. The Online Merchandiser will manage the day to day merchandising operations and help drive decisions that grow sales and increase conversion through online merchandising, onsite search, navigation, cross-sells, upsells, and other merchandising opportunities. While always thinking customer first before taking action. Role As the Online Merchandiser at you will be responsible for the visual merchandising of the clients digital experience. You will manage product, promotions and site content through launch online to end of life, ensuring high quality standards are met for product presentation and site content across multiple international websites. Working as the liaison between clients and all agency teams you will be responsible for building a collaborative working relationship with these teams. You will be directly accountable for the business performance and the quality of work your assigned too and expected to understand the product offering, customer, and wider digital retail space so as to optimise sales. Reporting into the Onlin
We are a multi-channel retailer of maternity wear, babywear and nursery products; with 80+ stores in the UK and ROI. We have a thriving e-commerce presence, and a growing international trade department. From humble beginnings, we now employ over 850 people in the UK. The key to our success is down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and never ending pursuit of high standards means we have built a company that makes us proud. We may have grown into a major retailer but we haven’t forgotten our roots for providing quality and value for money. The passion we have for engaging with our customer means we are a business that can be trusted. We have a non-hierarchical outlook, which means our management teams must spend time helping out when all hands are needed on deck. Our success is very much a team effort. What we expect from you: Reporting into the Merchandise Manager and Commercial Director, this role will be responsible for the planning and trading of the UK Website. Working within a small team you will be expected to juggle a fast paced and changing workload and be able to multi task. We would expect you t
THE BRAND Apricot is a fast-growing multi-channel women's fashion brand that is passionate about print. The Apricot brand was born in 2007 with the aim of producing beautiful clothing collections that appeal to both mother and daughter. Bringing something fresh and new to the high street, Apricot aspires to deliver what every woman's wardrobe needs - from well produced staples to limited edition and trend-led fashion pieces. Our head office and distribution centre are based in London. We currently have 11 standalone stores as well as 500 concessions across the UK and Ireland. Our UK host stores include high street retailers New Look, Debenhams, House of Fraser, Outfit and Beales, as well as a number of independent department stores. We currently have over 200 concessions in Europe, as well as outlets in North America. THE ROLE We are looking for a passionate Junior Graphic Designer and Ecommerce Assistant to support both the Graphic and Ecommerce functions of Apricot. You will be a graduate of a degree in Graphic Design and you must relevant commercial experience in a fashion environment. You will also support Head Graphic Designer with the execution of digital and print ready artwork and offer new ideas and concepts whilst maintaining brand consistency throughout your work. You wil
We are recruiting for a number of Temporary Ecommerce Customer Service Reps to join the Team at our Offices in Camden to give us a hand over the busy Christmas period. These positions will be for a minimum of 3 months. We are looking for talented individuals who are fluent in English, plus one other European language. Reporting to the Customer Service Manager EMEA, this role will provide a first class service direct to our customers, through email, live-chat, letter or telephone. Main duties will include: Professional and effective communication to all enquiries from our customers Place telephone orders for customers, providing helpful and relevant suggestions for accessories and ensuring accurate information is recorded for payment. Handle customer complaints, queries and requests for information in a sensitive, timely and professional manner. Support Customers with delivery issues and provide appropriate resolutions where possible. Processing returns, refunds & exchanges Keep up to date with current and new product lines, and confidently be able to talk to customers about our products. Report to the Customer Services Manager on an
Description ABOUT THE COMPANY: Multi-Award winning Independent Footwear Retailer, TOWER London, was founded in 1980. A trailblazer in London’s independent footwear retailer scene, TOWER London is fast becoming THE go-to destination for footwear and accessories for men, women and children from the likes of ASICS, Converse, Vans, Timberland, UGG Australia, Dr. Martens, Kickers, Lacoste and Hunter. With five London stores, headquarters in Shoreditch, and a North London distribution centre, TOWER London is a diverse company that prides itself in its work ethic, service to customers and dedication to being the best in the industry. Our flagship Shoreditch store is now open on Brick Lane, bringing a new vibe to the TOWER brand. We are looking for a candidate who will be responsible for consumer sales, advertising and selling products (Branded Footwear, Apparel and Accessories) via major on-line sales channels. The role co-ordinates stock and listings on major sites and is responsible for maintaining positive feedback and excellent service. The role will suit a highly entrepreneurial graduate with good e-commerce skills or an individual with experience of online consumer sales or e-commerce. REQUIREMENTS: - The role will suit a highly entrepreneurial gr
eCommerce Manager Summary of role Plan and implement Ecommerce strategy Deliver consumer online targets, new sales, AOV and conversion Working with the Editorial team to drive sales Overseeing the management of the intake process, ensuring stock availability and accurate unpublished reporting to the business. Working with the eCommerce team to source new opportunities for web exclusive products, new market places and international growth. Developing an enticing and effective promotional calendar to hit agreed sales forecast. Work with the online marketing team to ensure the landing pages are optimised to produce the best conversion possible Working with the marketing team to ensure the site is optimised for SEO Manage projects, complete end to end process from mapping customer journeys, UX, wireframes Work with other members of the team to develop digital strategy. Able to converse comfortably between technical and marketing teams Monitor key performance indicators on the website and develop plans to improve them Key Experience Strong track record in E-Commerce, Digital Sales and Customer Experience Proactive, creative, passionate about the customer online experience Analytical, comme
Role Overview To maximise the sales & profit potential of the Reiss ecommerce sales channels through commercial understanding of product, customer, marketing channels and web platform. Ecommerce Planning Lead all online planning activities to develop a commercial product trading strategy. Lead budget planning and forecasting strategy for online channels. Provide recommendations to optimise the product range online through effective range planning, providing input to the merchandise team to aid the product development process. Plan and trade ecommerce channels forecast to create department targets and KPI's to sign off with the Ecommerce Director, Merchandise Director and finance management team. Planning and forecasting for expansion and growth in new and existing territories. Build, manage and update product sales plans by category driven from historic analysis and strategic vision. Merchandise Trading Manage and control ecommerce department stocks in line with trade activity to minimise risks and maximise profit opportunities for the ecommerce channels and the business as a whole. Proactively identify trading opportunities to improve and accelerate sales and profit performance. Prepare weekly ecommerce reporting and insight to help the broader business understand performance, identify issues and exa
The Financial, Planning & Analysis (FP&A) is a department within the Ralph Lauren Finance function that is responsible for providing finance support and challenge to the EMEA Ralph Lauren region and business channels within this. The Role overview: The FP&A Analyst will report to the FP&A Senior Manager responsible for Direct to Consumer Retail otherwise known as Ecom. RLE is our E-commerce division, with circa $100m Demand Sales comprising across Europe. The role will support the FP&A Senior Manager as the primary finance business partner to the RLE division, undertaking all financial reporting activities, financial planning/forecasting and providing clear management information, analysis and insights in order to facilitate effective decision making and drive business performance and profitability. Responsibilities : Monthly forecasting and annual Budget process including: Assist in planning and execution of processes to agreed timelines Managin
Senior Country eCommerce Marketing Manager (Italian Market) - Award Winning Fast Track Sports Nutrition Brand London, EC2A, UK Competitive Salary + Company Bonus Scheme up to 15% of salary + Perks ++ We are officially one of the UK’s fastest growing companies. Not only did we rank number 38 in the recent Sunday Times Fast Track league table, but we also placed as the 6th fastest growing online retailer in the UK ++ Despite such success, we are just at the start of our journey. With 13 European websites and counting, plus imminent expansion into the USA, China and beyond; we have ambitions to become the number 1 online sports nutrition brand in Europe – and ultimately the world. We need your help to do this… The Senior Country Marketing Manager Role: Due to our exceptional growth, we are expanding our International Marketing Team and looking for new team members to join us on our ambitious journey to become the leading sport nutrition brand across Europe. We are looking for an experience and talented digital marketer to drive success in meeting the revenue and customer acquisition targets for Italy.
Our client, a popular and well-known UK retailer, is now looking for an E-Commerce Merchandiser to boost the Online team and to ensure the continued delivery of the best possible service to their customers. This role is London based, however you will be required to travel throughout the week. Key Responsibilities for this E-Commerce Merchandiser role: Category Strategy & Planning Research and understand market potential and optimisation opportunities across the divisions within their remit Outline, review and approve divisional trading strategies with the trading managers and marketing teams, to ensure sales targets are achievable from an online trading and performance marketing perspective Work with the Head of Online Trading, Head of Online Marketing & Merchandise Manager to confirm headline financial plans are robust and achievable, relative to divisional planning. Support the
My client are responsible for creating meaningful, engaging, beautiful experiences that create emotional connections with their customers. They work hard to understand user needs, champion them and protect them throughout the product design process. My client are ambassadors for the business, pushing the boundaries of what's technologically possible, and creating most of the platforms that they use from scratch. My client like to apply a bit of revolutionary thinking to everything they do! About the role: My client are looking for a highly motivated, creative and experienced Senior level Designer that can initiate, drive and deliver excellent design for their customer facing products which will truly Amaze consumers. You will be an experienced practitioner who loves detail and working collaboratively with your team across Product Design and Development creating some of the industries best work. You will be tirelessly passionate about UX, visual and product design and champion this across the business. At Senior level you will expected to help mentor and develop junior staff and follow ideas from concept through to completion. What you'll do: Own and deliver intuitive, efficient and delightful user experiences Lead, plan and facilitate workshops with the product team & cross-functional stakeholders to come up with new ideas Turn user insights and identified opportunities into diff
Mode Search are partnered with a luxury accessories brand with a global presence in their search for an Ecommerce Marketing Manager. The brand is renowned for its high quality craftsmanship, and modern, creative collections. Reporting to the Head of Ecommerce you will lead the creation and execution of the ecommerce marketing strategy and will own driving customer acquisition, conversion and retention through all digital marketing channels. Responsibilities will include: Create and implement full ecommerce marketing strategy across all channels •Formulate and implement successful multichannel revenue and traffic driving campaigns •Create and maintain a strong marketing plan; plan and manage the marketing budget •Own and manage all acquisition and retention activities across Email, SEO, PPC and Affiliates •Own and drive the affiliate marketing strategy, identifying opportunities to develop further partnerships to build brand awareness and site traffic •Perform effective and thorough analysis of all marketing activity, using reporting insights to optimize and improve future campaigns and ROI •Project manage successful delivery of all new online marketing technology and operating capabilities co-ordinating with internal cross-functional teams, external agencies and vendors Profile To be considered for this role you will need: •Minimum 4 years’ expe
Our client are an extremely successful world renowned global fashion brand which is growing at a supernatural pace. They are seeking an exceptional Ecommerce Operations Manager specializing in Logistics, Warehouse, and Customer Services. The successful candidate will be responsible for consolidating online shipment orders globally from the UK and establish a robust Supply Chain strategy from scratch. You will source and work with a 3PL and ensure that effective communciation is delivered and an ongoing relationship is created with them. This is an urgent role so get in touch now!
Senior Business Analyst (Ecommerce / Digital / Retail / CX) x 5 Urgent required to join a global consultancy recruiting for one of their end clients for a Senior Business Analyst who has a strong background in the Digital/Ecommerce industries to undertake a key role work with clientele on large scale digital / ecommerce / customer experience (CX) projects. Responsibilities: Undertake enterprise sized consultancy projects based onsite with clientele Act as a SME and analyst / consultant to elicit, gather and understand customer needs and requirements Analyze, document and translate requirements into functional requirements Help clientele understand best mix of technologies, design solutions and services and how they can be implemented to maximize effectiveness Collaborate with colleagues, clients and 3rd part suppliers adapting your communication to meet business demands Provide consultative support / presales when needed in digital engagements Required Skills Solid background as a Business Analyst or Consultant in Digital, Ecommerce or Retail areas Previous End to End delivery experience Able to ascertain and understand high level b
E-commerce Merchant Services Corporate Sales £50k Basic, £100k OTE + substantial benefits Based London and South Our client is a Global leader in secure Payment Solutions to a wide range of businesses that receive revenue via card payments. They process over a million payments a day and are perceived as a market leader in their field. In partnership with a major High Street Bank, they are looking to expand their UK sales-force in multiple locations within the UK. You will be responsible for converting large Corporate leads arranged by the branches of their Banking partner and creating new business opportunities when possible. Your target market will be larger merchants that use secure card payment systems such as hotels chains, retail outlet chains, bar groups, restaurant chains, garages etc. The potential client base is extensive and you will be responsible for maximising referrals and introductions from current and potential Bank Partner client relationships and for growing and maintaining those internal relationships within our
Are you an established Digital/ Ecommerce or IT Recruitment Consultant looking to join a growing Recruitment company? If so then this could be for you! We are a market leader in the fashion and lifestyle space and recruit for some amazing brands in the UK and Internationally with offices in London, Birmingham and Melbourne and we are looking for existing recruiters to join our London office. You need to have bags of drive, enthusiasm and have at least 2 years previous experience as a Recruitment Consultant being in a sales environment as a 360 recruiter. Business development will also be a large part of the role and communication will be key to build relationships with new and existing clients and candidates. As a Recruitment Consultant with CVUK we will offer you full training, support and incentives to deliver your targets and we reward our teams with very competitive salaries and Bonus schemes. So if you are a hungry Recruitment Consultant who loves fashion, beauty and all things retail then CVUK is for you. Please get in touch with to have an initial chat!
This is an amazing opportunity to progress your ecommerce within one of the world's leading luxury Brands within fragrance and beauty The role is responsible for leading all business aspects of Fragrance & Beauty E-commerce and E-retail within the Company for the UK: directly managing all aspects of E-commerce for the UK and leadership of E-commerce and E-retail where it exists – as well as the leadership of development projects where it does not - for the Region. Duties include - •Leadership of analytics and driving knowledge and insight of consumer behaviour •Development and execution of the online marketing activities to drive the business •Responsible for the day-to-day development and performance of the online business working with the E-commerce executive and key people within the organisation (Logistics, supply chain, IT, Marketing, Global business and IT teams) as well as external 3rd party agencies (payment providers, Sales Force, etc) •Liaise with Marketing and Logistics team on forecasts
Operations Assistant Job in at jewellery brand in West London. We have an exciting opportunity for an Operations Assistant to join Missoma based in their Head Office in W10 London, reporting to the Head of Operations and Merchandising. Forming a vital part of the team, this role is responsible for supporting the growth of wholesale accounts, operations and the merchandising function by providing administrative support. The successful candidate will have demonstrated experience working within a fast-paced environment with the ability to deliver competing priorities. Job Responsibilities Wholesale: Assisting with the coordination of wholesale accounts; overseeing dispatching, processing Dealing with wholesale returns and day-to-day stockist queries. Build on existing relationships with key wholesale accounts, buying and merchandising teams. Communication of orders received to relevant internal departments. Creation of sales orders and delivery notes. Liaising with customers to confirm order details. Be the first point of contact for any queries, complaints or feedback while delivering a high level of customer service. Operations Ensuring correct packaging and