Deputy Manager - Retail Deputy Store Manager -

At Game we have a unique approach. As the largest and most specialised group in our industry, we have become Europe's leading specialist computer & video games retailer. Bring your skills and retail experience to a name that will allow your personality to shine. Teamwork, management ability, enthusiasm, excellent customer service & passion will take you to the top! At GAME, we encourage internal promotion and can offer you an extensive training programme which will enable us to progress you through the business.

Key Purpose of Role

Assist the Store Manager to organise and deliver an efficient and effective store operation which exhibits professionalism with a commitment to Exceptional Customer Service.

Key Accountabilities

·Assist the Store Manager in the smooth and efficient running of store operations.

·Maintain the highest possible standard of customer service.

·Motivate train, encourage and performance manage all staff members.

·Accurately carry out store paperwork to include, payroll, stock checks etc.

·Be aware of Health and Safety issues and to instruct staff accordingly.

·Ensure that sales are maximised and that the costs are kept within budgets.

·Maintain strict security control, ensuring all security procedures are adhered to.

PERSON SPECIFICATION

Work Experience

·Retail Management or supervisory experience

·Previous management/supervisor experience including budgetary control, recruitment,

staff development and Health and Safety within a retail or similar environment.

·Good organisational and interpersonal skills. Ability to manage your own time to meet deadlines.

·Excellent customer service with the determination to inspire success within your team.

Competencies

·Organisation and planning

·Communication skills. Written and verbal.

·Customer Focus / Service

·Team Player

·Self Motivation