Assistant Manager - Entertainment & Leisure Complex
The Company:
Our client is a leading leisure developer and operator in the UK and Ireland. Right now, they have an exciting and aggressive expansion plan. As a result, they are looking for a driven Assistant Manager to join the team.
Job Role - Assistant Manager:
As the Assistant Manager, your role will be to assist the General Manager in ensuring the effective overall running of the site. To coach, develop and inspire the team to deliver the site's targets and objectives within the required timescales and to the appropriate standard. Your key responsibilities will include:
- Identifying and maximising sales opportunities.
- To maximise profit and minimise loss.
- Developing and improving market share through local marketing in partnership with the marketing department.
- To effectively implement all national and local marketing promotions and campaigns and to constantly review and react to the results.
- To ensure all operational standards are met and delivered effectively in order to create the best environment for both guests and team members.
- To develop the team to deliver exceptional standards of guest service at all times.
- Scheduling.
- To plan, organise and run shifts.
- Health and safety.
- Effectively resolve Guest comments.
- To effectively recruit, appraise and manage performance, in line with company policy and procedures, ensuring that business objectives and targets are achieved within appropriate timescales.
- To effectively prepare staff rotas and manage holiday scheduling of the team.
Key Attributes - Assistant Manager:
The successful candidate must have previous supervisory / management experience in a retail or branded leisure & hospitality organisation.
- Delivering training events
- Developing, coaching team members and conducting appraisals, recruitment interviews and disciplinaries(desirable)
You must also have:
- Excellent Communication Skills
- Passion for excellence
- Commercial Awareness
